Someone must be present at the delivery address to receive the order. We must be able to park at the location of delivery. If parking is not accessible for us to unload the balloons we will make another attempt and call customer. If parking is still not available then it will be considered not deliverable and may be picked up at our location. Hospital deliveries are foil only due to latex allergies. Because of security concerns some schools do not accept deliveries to students. Please confirm with school office before placing an order. Hotel deliveries will be left in care of the front desk. Office deliveries will be left with reception if recipient is not available. If parking permits are required at delivery site please arrange this ahead of our arrival.